MTN SOUTH AFRICA INCOMPETENCE

You know, I have never had to experience such horrible customer service in my life. I mean lol I do not even have the strength to say everything that has happened to me. My credit score has dropped immensely as a result of this incompetence. I specifically opened a contract to boost my credit score so I can qualify for a home for my son and I. We are currently in the streets, figuring it out day by day. Before I joined MTN i was sitting on a credit score of 705 because I understand the importance of having good credit, to further be more eligible for the things I need to obtain, I opened this account. I have other accounts and I have no issues with payment history. Because MTN continues to fail me, i now have a horrible credit record. All these "service champions" keep saying they will escalate my issue. Since November 22 my issue has not been resolved. I have call recordings of this. I have sent emails i have done everything I can. I am so done with all of this. Like my story is a lot deeper than what I'm saying. This is my first review, of many to come.