MTN SOUTH AFRICA = extremely poor/non existent customer care, do not use them!!!

I wanted to change to MTN from my previous service provider but at this stage I do not think it's I wise option, I have phoned and even went directly to the mtn branch in key West to assist me in changing the delivery address for my online order but no help whatsoever. And I don't even want to mention the pathetic courier company that mtn uses. I am very disappointed in MTN as they do not know how to communicate with customers because I received an email stating that DSV will contact me before the delivery for further arrangements and a day later I get a WhatsApp message from courierit that they will deliver my phone. So firstly they can't decide which courier to use and secondly after waiting almost 2 hours after the scheduled delivery time alone at work after my shift ended I still don't have my device and courierit simply doesn't care to assist. Due to this development even before my 3 year contract with MTN started I will most definitely cancel the order of my contract and go to a different service provider whom actually value their costumers.

If MTN SOUTH AFRICA actually reads this please cancel the order for my contract as I do not wish to do business with you.