MTN South Africa -

After being a loyal customer for 22 years, I am very disappointed in the services I am receiving from MTN South Africa. For the last 12 months, I have experienced enough problems with my billing, to last me a lifetime. So, if you don't agree to a Debit Order, your bill has to be settled on the 17th of each month. I can only make payment by the 25th of each month, so I have to make arrangements for payment of my account every month. And still, after arrangement and payment, my line still gets suspended - every single month. On Saturday morning (26 February 2022) it was that time again. But only, no one at MTN is able to assist with reactivating my services, and no one can give me a reason for my services being "hard" suspended. Today, 28 February 2022, my line is still not activated, and I even sent a nice email to their complaints department. Still I have no resolution, and no answers. I am a small business owner that needs to follow up with clients and be able to answer their questions. By not having a "working" phone, which I pay for, I loose customers and also income.