AF
Astrid F
1 reviews | Active since Jul 2019
01 Aug 2019, 12:30
MTN South Africa
I want to thank Hello Peter for their assistance. I received a call the next day from Jessica from MTN . She really went out of her way to assist me . She has closed the account and i will be reimbursed. All this could have been avoided if consultants just did their jobs and did follow ups . Thanks Hello Peter and Jessica from MTN.
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Replies (1)MTN South Africa's replyOfficial
21 Aug 2019, 11:23Y'ello Astrid Fisher,
Please accept our apologies for the delay in response and all the inconvenience caused.
We would like to thank you for the above acknowledgement and assure you that this compliment is well received and her management team will be made aware of the good service received...
Have a wonderful day further :-)
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Please accept our apologies for the delay in response and all the inconvenience caused.
We would like to thank you for the above acknowledgement and assure you that this compliment is well received and her management team will be made aware of the good service received...
Have a wonderful day further :-)
Thanks,
Caylin Julius
MTN SA Complaints Management Team
MTN South Africa's reply21 Aug 2019, 11:23
Official
Y'ello Astrid Fisher,
Please accept our apologies for the delay in response and all the inconvenience caused.
We would like to thank you for the above acknowledgement and assure you that this compliment is well received and her management team will be made aware of the good service received...
Have a wonderful day further :-)
Thanks,
Caylin Julius
MTN SA Complaints Management Team
Please accept our apologies for the delay in response and all the inconvenience caused.
We would like to thank you for the above acknowledgement and assure you that this compliment is well received and her management team will be made aware of the good service received...
Have a wonderful day further :-)
Thanks,
Caylin Julius
MTN SA Complaints Management Team
