1 reviews | Active since Apr 2015
MTN South-Africa
MTN South-Africa must be the worst Service Provider!! I am fed up now, i have sent numerous emails toe their complaints department no response if have sent them a mail on Facebook no response what must i do to get service??? My issue is i will buy a Data bundle,every thing will run smooth for a week or two then i start getting sms's from MTN stating my data bundle will be expiring in 2 days. I will check my balance and it shows i have 1.3GB left then MTN starts using my airtime for web browsing even tho i have Data availble and 2 daya later i will receive another sms stating my data bundlenhas been depleted?? I still have more than 1GB left on my account..MTN please explain this??? Now you force me to nuy more data bundles just so that i can use my Data that i still have left... I am fed up and i WILL be changing my Services Provider as soon as my contact expire.. thank you for nothing MTN
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
According to our records you have 1.1GB night express data bundles remaining; this data can only be used from 12:00am mid night till 6:00am.
You currently have 45.8MB data bundles to use anytime.
The sms you received was to inform you that you were ruining out of you anytime bundle and if you connect to the internet it will deplete from your airtime.
Regards,
Lawrence
REQ: ***
Thank you for posting.
Please accept our apologies for the delayed response and inconvenience that this experience may have caused rest assured it was not our intention to dissatisfy you in any way.
According to our records you have 1.1GB night express data bundles remaining; this data can only be used from 12:00am mid night till 6:00am.
You currently have 45.8MB data bundles to use anytime.
The sms you received was to inform you that you were ruining out of you anytime bundle and if you connect to the internet it will deplete from your airtime.
Regards,
Lawrence
REQ: ***
