JM
John M
1 reviews | Active since Dec 2015
01 Dec 2015, 17:01
MTN South Africa
I took a contract on the 20 May 2015 at MTN Sunny park Mall PTA. I have been paying for the contract since then up to date, but I cannot use my phone due to MTN failure to register my Sim Card, I've been complaining so many times, I even called customer care, I'm still helpless. I fully understand why Nigeria has sued them so much....! And I also bought a cellphone at Jet menlyn I can't use the cellphone because it need a Sim lock, I was told that I created the Sim lock pin on the phone. Not happy at all with MTN.
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MTN South Africa's replyOfficial
02 Dec 2015, 18:37Hello Dibaba.com1,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that should you not recall the sim lock code you will need to perform a sim swap at MTn store for you to be in a position to use the service.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that should you not recall the sim lock code you will need to perform a sim swap at MTn store for you to be in a position to use the service.
warm regards
mike
REQ:***
MTN South Africa's reply02 Dec 2015, 18:37
Official
Hello Dibaba.com1,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that should you not recall the sim lock code you will need to perform a sim swap at MTn store for you to be in a position to use the service.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
kindly be advised that should you not recall the sim lock code you will need to perform a sim swap at MTn store for you to be in a position to use the service.
warm regards
mike
REQ:***