MTN SOUTH AFRICA

I am now sick and tired of trying to get some type of service from MTN, MTN Legal and Vericred!

I have an LTE account with MTN . The account was in arrears and handed over to Vericred. Full payment was made to Vericred in the beginning of June up untill today. I have received no feedback from MTN and account has not been updated. Vericred sent me proof that the payover was done to MTN as well as a clearance letter.

It is impossible to get hold of someone at MTN Legal as they do not communicate with the public but customers care can not assist as well. I have sent numerous emails to MTN and MTN legal with no response or computer generated responses. I went in to an MTN branch twice, me and the consultant tried to make contact with MTN legal with no luck as MTN stores also need to follow the same route as the general public.

At the second MTN branch the lady told me she will try and assist as she apparently knows someone at MTN Legal but unfortunately that was a deadend as well and she never rep**** my emails.

I am at my wits ends with trying to rectify this as it is affecting my credit record negatively. I am very disappointed in the service( can't even call it service).

I have been sent from pillar to post telefonically with no luck! This is absurd and ridiculous to say the least MTN!