MTN SORT THIS MESS OUT WITH MY UPGRADE AND YOUR *********** STAFF AT ROSEHILL MALL PORT ALFRED EASTERN CAPE.

Furious about botched upgrade and still waiting for assistance. MTN Port Alfred, Roseville Mall. I requested an upgrade on my contract. The monthly fee was meant to be R340. I paid my second payment of which in stead of being R340 was R577. Whe I did the upgrade I paid my normal payment of the last of my previous contract tt of R277 odd including over R700 for upgrade fees and paper work. I was told by the lady that I must accept an sms on my phone giving permission for debt order but I must ignore that amount asbits not what will come off my account. So what happens this amount of o er R700 cones off. She the tells me she made a mistake and never completed something to give the correct amount. I have been sending her messages on whatsapp asking her to sort this out and nothing is being done. This is not my first stuff up by MTN. Last contract they never supp**** my free laptop bag a d mouse c ause it was not part of the package I took YET the mtn agent spoke to me o the phone saying I will get one. I told them to go listen to the recorded conversation and they laughed. MTN WHAT AREBYOU GOING TO DO ABOUT MY CONTACT.

MY WHATSAPP NUMBER IS *** MY email address is ***.

I am expecting you to sort this out.