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mandisa M
1 reviews | Active since Mar 2013
08 Jun 2021, 11:07
MTN some swap
Mtn is refusing to assist me with a Sim swap. I have been using the number for more than 7 years. Everything of mine is linked to that number. I also use the number for work purposes.
I lost my phone on Sun the 6 June 2021, I bought a new one and requested a sim swap. The call center couldn't assist. I was requested to do an affidavit and certify my ID copy, which I did and went to MTN ship in Killarney. I was told the number is not linked to me. How is that I have been using the number for years. All my bank cards are linked to it. I bought airtime and bundles and it had a whatsapp bundle when it got lost.
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mandisa M's updateReviewer Update
09 Jun 2021, 10:48I would like to thank Mtn for doing my sim swap, especially the service champ I spoke to yesterday morning from the Mhlanga branch Ikraamudeen Palmer, he was really helpful and patient. Thank you very much
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mandisa M's update09 Jun 2021, 10:48
Reviewer Update
I would like to thank Mtn for doing my sim swap, especially the service champ I spoke to yesterday morning from the Mhlanga branch Ikraamudeen Palmer, he was really helpful and patient. Thank you very much