CP
Chanel P

1 reviews | Active since Sept 2019

01 Sept 2019, 12:40

MTN SO-CALLED SERVICE

Ever since I cancelled my contract with MTN they haven't stopped billing me and debiting my account. I have tried contacting the so-called CUSTOMER CARE NUMBER, which basically never works. Useless!!! I have also contacted my nearest branch and they can't even pick up the number anymore. How does that work??? BILLING GET YOUR ACT TOGETHER!!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply02 Sept 2019, 12:55
Official
Good day Chanel,

Thank you for your post.

Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.  
          
Kindly note as per our telephone conversation, we will await your e-mails confirming the cancellation.
         
Warm Regards,Zanele MazibukoComplaints Management Team  


Best regards,