CP
Chanel P
1 reviews | Active since Sept 2019
01 Sept 2019, 12:40
MTN SO-CALLED SERVICE
Ever since I cancelled my contract with MTN they haven't stopped billing me and debiting my account. I have tried contacting the so-called CUSTOMER CARE NUMBER, which basically never works. Useless!!! I have also contacted my nearest branch and they can't even pick up the number anymore. How does that work??? BILLING GET YOUR ACT TOGETHER!!!
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Replies (1)MTN South Africa's replyOfficial
02 Sept 2019, 12:55Good day Chanel,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, we will await your e-mails confirming the cancellation.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, we will await your e-mails confirming the cancellation.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
MTN South Africa's reply02 Sept 2019, 12:55
Official
Good day Chanel,
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, we will await your e-mails confirming the cancellation.
Warm Regards,Zanele MazibukoComplaints Management Team
Thank you for your post.
Please accept our apologies for the lapse in service and the inconvenience caused to you as a result.
Kindly note as per our telephone conversation, we will await your e-mails confirming the cancellation.
Warm Regards,Zanele MazibukoComplaints Management Team
Best regards,
