Mtn sms problems
<p>I have called Mtn so much and every time its a diffrent story. I bought a new phone, and tried to install my banking app. The banking app did not want to login, so I went to the bank. Nothing was wrong with the app or the bank but, with Mtn that cannot sent out a confrontation sms to activate the app. Mtn have told me to dail,*330*0000*16# , they put in a technical request , they said I must phone the message centre and when I do that it say, put in the mailbox number. I do not know how to solve this problem anymore. And I need my banking app. Please can you help?</p>
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MTN South Africa's replyOfficial
27 Oct 2016, 09:52Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the management of the relevant department for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
MTN South Africa's reply27 Oct 2016, 09:52
Official
Thank you for bringing this to our attention.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The matter has been referred to the management of the relevant department for urgent attention. They will investigate and feedback to you with a way forward.
Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.
Regards
Winnie
REQ:***
Best regards,
's updateReviewer Update
27 Oct 2016, 12:01Thank you for comming back to me, I will await on you feedback.
Kind Regards
Chantel
's update27 Oct 2016, 12:01
Reviewer Update
Thank you for comming back to me, I will await on you feedback.
Kind Regards
Chantel