1 reviews | Active since Oct 2016

11 Oct 2016, 16:25

MTN Smart Challenge Money wasting false advertising

<p>This is such a joke . It should have daily, weekly, monthly winners but the winners list never updated. TCS say you allowed to win once in each category. Never seen that thus far in the past years. People that have 200k points win up to 100k cash but people with 6 million points don't win. How is this possible. Another money making ?</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply13 Oct 2016, 13:33
Official

Thank you for bringing this to our attention.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

The matter has been referred to the relevant department management team for urgent attention. They will investigate and feedback to you with a way forward.

Rest assured, it is not our intention to displease you. We do look forward to improving on the service delivery to you.

Regards

Winnie

REQ : ***