MR
Mohammed R
1 reviews | Active since Sept 2018
10 Sept 2018, 17:22
mtn slacking
i have pre ordered a note 9 from mtn on the 23 of August 2018, i have ever since been waiting for mtn to get back to me and let me know if i have been approved for my new contract it is now the 10th of September and i still haven't been told whether if i am approved or not , it is now 3 weeks in and if i had to get appproved i would not feel the hype of getting approved and taking delivery on the release date of the note 9, I view this as utter incompetence and i am very dissappointed.
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MTN South Africa's replyOfficial
10 Sept 2018, 22:45Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the request to the Online Support team to assist you with feedback. With the ID number we do not pick up that the account was created.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply10 Sept 2018, 22:45
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We have sent the request to the Online Support team to assist you with feedback. With the ID number we do not pick up that the account was created.
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,