GT
Glen T

1 reviews | Active since Nov 2009

30 Apr 2019, 09:59

MTN Sky Supreme Package - Avoid at all cost

I am more than likely in the top 5% of MTN 's private customers and yet I have had no access to the internet for 5 days. I use a huge amount of data every month so I thought this package would be good for me. You get to 24 gigs and they start to throttle you as you have reached 'fair use' limits. That's fair, I get it. I buy additional data so I can send big files and I am told I can't buy more data on the Sky Supreme package! What MTN business engineer is such a goddam idiot that you do not allow your top customers to buy more data?? It is the most retarded thing I have heard.

Last month Roanne Juggannadh contacts me and tells me she will put me on Sky Supreme TOP UP.....which allows me to Top Up. Sounds fairly logical right wrong? Wrong!. I get to the 24 gig threshold and MTN doesn't even throttle me so I can receive mail and Whatsapp messages they completely cut my internet connection.

I run my own business and I am reliant on connectivity. Nobody at MTN is interested in resolving this problem. Shocking/disgusting service. Vincent Rangwana and Sandra Zwane are trying to help me at MTN SP Rivonia but they are dealing with the idiots at MTN - Please can someone escalate this I am desperate!!!!!!

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