MTN Sky Data Throttle
<p>Good evening. I have been on the MTN Sky package for 20 Months. Thats the unlimitted calls, sms and data. They do say they throttle the data after 5 gig but seriously, they throttle it so much that it is unusable. I seldom go over 5 gig because i cant even browse properly. Just sending this review took me 30mins. I called, logged complaints to no avail. Hopefully I am almost done and would seriously consider moving to another cell phone provider. Good luck fellow Sky users. Hope it works better for you than it did for me. No value for money in my opion.</p>
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MTN South Africa's replyOfficial
12 May 2017, 13:58Good day Rik Van Wyk,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly that this is explained to you upon signing up for the contract. Unfortunately, this is how the MTN SKY package is set up. Kindly note that should you not use the entire 5GB, you will carry over the remaining data for 1 month only.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie.
Best regards,
MTN South Africa's reply12 May 2017, 13:58
Official
Good day Rik Van Wyk,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly that this is explained to you upon signing up for the contract. Unfortunately, this is how the MTN SKY package is set up. Kindly note that should you not use the entire 5GB, you will carry over the remaining data for 1 month only.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie.
Best regards,