CF
Carlos F
1 reviews | Active since Jul 2011
14 Aug 2015, 12:06
MTN Sky Contract Breach of Contract?
A few days ago, I received a SMS from MTN advising me that my MTN Sky contract would be increased with a link to their web site. The link was a dead link. I went to the SP store where I initially bought this contract task for further detail.<br> I have an MTN Sky 24 month contract at a fixed rate and this will now be increased by nearly 25%. I am 1 year into the contract.<br> When I asked for the contract details and the particular clause which stipulated where MTN could increase my \contract""; I would be interested to get a response from MTN. I tried to find someone at MTN to query this;but of course you get lost in their automated call centre."""
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello cferraz,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Our subscriptions did increased in June month. The subscription increased with R49.00 for cell ***.
1.22 \Monthly Service Charge\" means subscription fees charged monthly in advance by MTN for Your access to and use of the Network Services and the monthly charges applicable to the Value Added Services used by You
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Our subscriptions did increased in June month. The subscription increased with R49.00 for cell ***.
1.22 \Monthly Service Charge\" means subscription fees charged monthly in advance by MTN for Your access to and use of the Network Services and the monthly charges applicable to the Value Added Services used by You
MTN South Africa's reply02 May 2023, 21:58
Official
Hello cferraz,
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Our subscriptions did increased in June month. The subscription increased with R49.00 for cell ***.
1.22 \Monthly Service Charge\" means subscription fees charged monthly in advance by MTN for Your access to and use of the Network Services and the monthly charges applicable to the Value Added Services used by You
Thank you for your post.
We apologize for the delayed response and for any inconvenience incurred.
Our subscriptions did increased in June month. The subscription increased with R49.00 for cell ***.
1.22 \Monthly Service Charge\" means subscription fees charged monthly in advance by MTN for Your access to and use of the Network Services and the monthly charges applicable to the Value Added Services used by You