1 reviews | Active since Mar 2009
MTN Sky claims unlimited calls, This is not true.
After purchasing a Pay As You Go MTN Sky bundle for 30 days with 1 gig data, and confirming with the MTN call center and with a MTN Branch that the calls are unlimited, as well as calling their call center and being bombarded by promotional material about the unlimited calls, I regret to inform all of you that its not true, You have to apply to their Fair use policy and only get a certain amount of minutes daily. <br> <br> Not happy, and I think they have blatantly **** in my face when they said its unlimited for 30 days on voice calls, <br> <br> Not happy with the MTN SKY Package, what a waste of time and money. I will not support MTN until they have rectified a solid resolution as initially promised by them.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
1. MTN SKY Super Uncapped Bundle
The MTN SKY Super Uncapped Bundle offers MTN PayAsYouGo customers 150 minutes of local voice calls to any network per day, 400 SMSs per day and uncapped data/Internet (subject to a fair use cap of 10GB per month), as detailed in these Terms and Conditions.
2. Offer Period
2.1 The MTN SKY Super Uncapped Bundle will be available from 30 March 2014 until 30 September 2016(the “ Offer Period”).
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
1. MTN SKY Super Uncapped Bundle
The MTN SKY Super Uncapped Bundle offers MTN PayAsYouGo customers 150 minutes of local voice calls to any network per day, 400 SMSs per day and uncapped data/Internet (subject to a fair use cap of 10GB per month), as detailed in these Terms and Conditions.
2. Offer Period
2.1 The MTN SKY Super Uncapped Bundle will be available from 30 March 2014 until 30 September 2016(the “ Offer Period”).
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********