1 reviews | Active since Jan 2013
MTN simply IGNORES it's clients
<p>OK So I'm looking for the HTC 10. (Its been released nearly 5 MONTHS ago).<br />MTN confirmed on twitter that they will be offering the phone and that it is "currently in testing".</p> <p>My contract with MTN has lapsed lang ago, and I am only holding out for this phone.<br />MTN does not answer any of my questions about this phone anymore.<br />I need to know what's happening, so I can cancel my contract and move on to anothe rprovider or hang in there and wait.<br /><br />PLEASE RESPOND?</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per mtn ref 2 3 7 2 9 0 4 1 5 dated 2016/08/29 it is noted that you have been contacted and advised that HTC 10 is unavailable
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per mtn ref 2 3 7 2 9 0 4 1 5 dated 2016/08/29 it is noted that you have been contacted and advised that HTC 10 is unavailable
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********