CW
COBA W

1 reviews | Active since May 2013

17 Jan 2017, 10:51

MTN simply has no regard for their customers!

<p>I have cancelled my contract ( ********** 194) last year as I have moved to Sweden. I am still receiving bills for this account which indicates that MTN did not cancel the contract as instructed.</p> <p>I also did not get any reply from MTN in my previous attempts to email them.</p> <p>Yet again, MTN is letting me down when it comes to customer support!</p> <p><br />Coba-Maryn Wilsenach</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply30 Jan 2017, 11:50
Official

Good day Coba

Thank you for your post.

Thank you for taking the time to raise your concerns and affording us the opportunity to address same.

Please kindly advise to when and where did u send through the cancellation to so that we are able to look into it further.

Regards

Angela

REQ:***