MTN simply does not care about their customers

Since the last time I wrote a report on hellopeter, MTN never even bothered to contact me. This service is totally unacceptable, the fact that they really just don't care about their customers is just appalling. I regret being with MTN and right now the only thing I want is for someone to get back to me and cancel the whole request to upgrade as I really cannot continue with such bad service. Jack does not even answer my calls anymore. I am out of options as no one gets back to me. I have struggling to get my new device and the only information I have is that it was sent to the courier company. AM even suspecting a ********** activity going on with my phone as I am not getting any tangible feedback since the 15th of February. To say I am disgusted by this service would be an understatement.<br> <br> SOMEONE MUST GET BACK TO ME, I NEED TO CANCEL THIS UPGRADE ITS NOT LIKE MTN IS DOING ME A FAVOUR...THEN I CAN PORT MY NUMBER TO ANOTHER SERVICE PROVIDER WHO WOULD AT LEAST GIVE ME FEEDBACK.