AA
Anisa A
1 reviews | Active since Mar 2009
01 Sept 2015, 12:20
MTN Sim Swop-Standard Bank Account HACKED!!!
01/09/2015.Three weeks ago,my brother received a call from an MTN employee stating that he qualified for an upgrade to a LTE sim,he agreed and offered for the sim to be delivered to his home.From 3
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Replies (1)
MTN South Africa's replyOfficial
02 Sept 2015, 11:32Hello anisa786,
Thank you for your comments and please accept my apologies for any inconvenience while trying to resolve the matter of a ********** sim swap done on your line.
We regret to advise that you have been a victim of ***** and the circumstances around the alleged ********** SIM Swap.
It is also with regret to inform you that MTN SP does not accept liability for claims resulting from ********** SIM Swap based on the following:
By the time the ********** SIM Swap is processed, the ********** have already gained had access to your bank account; and
MTN SP is not responsible for the safety and security of your bank account.
The Banks normally warns its clients to protect their personal information, including but not limited to their bank Personal Identification Number (PIN) codes, their internet banking login details and any personal information to their Internet banking.
Best regards
Mantoa
REQ:***
Thank you for your comments and please accept my apologies for any inconvenience while trying to resolve the matter of a ********** sim swap done on your line.
We regret to advise that you have been a victim of ***** and the circumstances around the alleged ********** SIM Swap.
It is also with regret to inform you that MTN SP does not accept liability for claims resulting from ********** SIM Swap based on the following:
By the time the ********** SIM Swap is processed, the ********** have already gained had access to your bank account; and
MTN SP is not responsible for the safety and security of your bank account.
The Banks normally warns its clients to protect their personal information, including but not limited to their bank Personal Identification Number (PIN) codes, their internet banking login details and any personal information to their Internet banking.
Best regards
Mantoa
REQ:***
MTN South Africa's reply02 Sept 2015, 11:32
Official
Hello anisa786,
Thank you for your comments and please accept my apologies for any inconvenience while trying to resolve the matter of a ********** sim swap done on your line.
We regret to advise that you have been a victim of ***** and the circumstances around the alleged ********** SIM Swap.
It is also with regret to inform you that MTN SP does not accept liability for claims resulting from ********** SIM Swap based on the following:
By the time the ********** SIM Swap is processed, the ********** have already gained had access to your bank account; and
MTN SP is not responsible for the safety and security of your bank account.
The Banks normally warns its clients to protect their personal information, including but not limited to their bank Personal Identification Number (PIN) codes, their internet banking login details and any personal information to their Internet banking.
Best regards
Mantoa
REQ:***
Thank you for your comments and please accept my apologies for any inconvenience while trying to resolve the matter of a ********** sim swap done on your line.
We regret to advise that you have been a victim of ***** and the circumstances around the alleged ********** SIM Swap.
It is also with regret to inform you that MTN SP does not accept liability for claims resulting from ********** SIM Swap based on the following:
By the time the ********** SIM Swap is processed, the ********** have already gained had access to your bank account; and
MTN SP is not responsible for the safety and security of your bank account.
The Banks normally warns its clients to protect their personal information, including but not limited to their bank Personal Identification Number (PIN) codes, their internet banking login details and any personal information to their Internet banking.
Best regards
Mantoa
REQ:***