1 reviews | Active since Feb 2018
Mtn sim swop failure
My mom's phone was ****** and we cancelled the simcard on Monday at 14:45 and a new simcard was issued, on Tuesday it was not working and another request was send through. My mom had to go back to Mtn today, Wednesday, to have to put in a 3rd request to get it connected. It is shocking that it couldn't be fixed the 1st time around. Can MTN please get there **** together!
Good day Driekie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the new SIM card number so that we can ensure that the Sim swop goes through on our live system as well.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
Good day Driekie,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with the new SIM card number so that we can ensure that the Sim swop goes through on our live system as well.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,