LP
Lea-anne Parker
1 reviews | Active since Jun 2016
18 Jun 2016, 13:53
Mtn sim swop
<p>We upgraded my daughters phone on Thursday we needed to do a sim swop. MTN advised it would take 2 -24 hours. 24 hours later still nothing I went in and they advised they would request it again after another 24 hours nothing to be advised no one can help till Monday because the people at head office don't work weekends!</p>
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MTN South Africa's replyOfficial
21 Jun 2016, 07:59Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times. It’s unfortunate that your matters have snowballed for than 24 hours.
We are really sorry for your bad experience.
Regards
Nompumelelo
REQ: **********
Best regards,
MTN South Africa's reply21 Jun 2016, 07:59
Official
Thank you for your post
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times. It’s unfortunate that your matters have snowballed for than 24 hours.
We are really sorry for your bad experience.
Regards
Nompumelelo
REQ: **********
Best regards,