MTN Sim-Swap Nightmare _A|_ Not worth the trouble

I have recently received a LTE sim from MTN as part swapping out my 32k sim with a 128k sim for LTE reception. After following all the instructions the sim was not working within 12 hours. <br> <br> After talking to the MTN call center they said that the sim will be only be activated 24 hours after the sim-swap was done. 48 hours later the sim was still not active. After another call and another 24h wait the sim was still not working. After the same calls and 5 days without a working phone I felt that I will be instructed to wait 24 hours indefinitely. <br> <br> If I knew that this would the result of doing a sim-swap I would have never done it. With all the cases of money being ****** from bank accounts through illegitimate sim-swaps so the ********* can add beneficiaries and transfer money freely without the victim being notified, I would expect that MTN would treat sim-swaps as a matter of high importance as the customer are at risk, but it seems that this is not that case. I pay for a contract which I cannot use. What a way to do business MTN...<br>