MTN SIM SWAP

MTN South Africa My account was hacked via a SIM swap on the 3rd of April, and to date after numerous messages and e-mails I am sorry to report that I have still not had a response. Is this the way MTN conduct business. I am very disappointed with MTN's lack of response. The SIM swop is rife at the moment and I urge everyone to be on the look out for this *****, as MTN don't seem to value their customers and do not get back to you with a solution.