nG
neo G
1 reviews | Active since Feb 2015
07 Feb 2015, 09:40
mtn sim swap
I lost my phone in December and have been trying since then to get a sim swop. Everytime I I call the call centre I get sent from pillar to post and now I'm being told that I can't be helped because I can't remember who I last called 2 months ago! I need this sorted out because I've been using the number for a decade now. The number in question is ***.
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MTN South Africa's replyOfficial
19 Feb 2015, 09:55Hello neogosa,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for the sim swap to be processed you will need to provide an affidavit stating that you are the owner of the number and a copy of your ID. You can fax the documents to ***.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for the sim swap to be processed you will need to provide an affidavit stating that you are the owner of the number and a copy of your ID. You can fax the documents to ***.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply19 Feb 2015, 09:55
Official
Hello neogosa,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for the sim swap to be processed you will need to provide an affidavit stating that you are the owner of the number and a copy of your ID. You can fax the documents to ***.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
In order for the sim swap to be processed you will need to provide an affidavit stating that you are the owner of the number and a copy of your ID. You can fax the documents to ***.
Thank you
Wenzile Masina
REQ:***
Best regards,