MTN sim swap
<p>I am just so unimpressed by Mtn sim swap service. I upgraded my phone last Friday 20 May 2016 and they still promise me that they are waiting for the network to approve my sim swap. I have called more than 6 times and physically went back to Cresta but it looks like they are still busy escalating my request. MTN service has hit rock bottom now. I am so tired every tim i call all the reps are trying to impress me with the same drill. Please MTN . Please. I am so tempted to bring back your phone and we part ways. </p> <p>So unimpressed. Funny hellopeter even wants me to tag with a star. Yaaaah neh</p>
Good Day Barbara Em,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without your ID number, Cellphone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
Good Day Barbara Em,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that without your ID number, Cellphone number in question or MTN account number we are unable to access the account in question and as a result we are unable to assist. Please provide us with these details.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,