JH
JACO H
1 reviews | Active since Nov 2019
12 Nov 2019, 12:54
mtn Signal quality.
After signing a 24 month contract with mtn and 2 data bundles it seems to me mtn just dont care about customer service. After numerous complaints at the Beaufort west branch and 3 times online about signal quality I cant complain about signal quality because there is no signal to complain about. I pay a lot of money for a service I dont get. mtn please stop waisting our money in Nigeria and start addressing the problems of the people in South Africa that is making the boat float for you.
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MTN South Africa's replyOfficial
12 Nov 2019, 13:06Thank you for your post.
We sincere apology for any inconvenienced caused to you.
Your complaint has been sent to our coverage department for assistance with the signal problem in your area.
Please contact them as well on ***.
Kind Regards,
Alice van der Merwe
MTN
We sincere apology for any inconvenienced caused to you.
Your complaint has been sent to our coverage department for assistance with the signal problem in your area.
Please contact them as well on ***.
Kind Regards,
Alice van der Merwe
MTN
Best regards,
MTN South Africa's reply12 Nov 2019, 13:06
Official
Thank you for your post.
We sincere apology for any inconvenienced caused to you.
Your complaint has been sent to our coverage department for assistance with the signal problem in your area.
Please contact them as well on ***.
Kind Regards,
Alice van der Merwe
MTN
We sincere apology for any inconvenienced caused to you.
Your complaint has been sent to our coverage department for assistance with the signal problem in your area.
Please contact them as well on ***.
Kind Regards,
Alice van der Merwe
MTN
Best regards,