1 reviews | Active since Aug 2014
MTN SIGN UP OR UPGRADE WITH THESE SAMSUNG DEALS AND GET EXCLUSIVE FREE GIFTS - FALSE ADVERTISING!!!
<p>MTN is falsely promoting a deal that consists of Galaxy S7 or S7 Edge plus FREE Samsung Galaxy TAB 3 Lite AND FREE Samsung Gear VR in their promo booklets. I wanted to upgrade to this deal as I was due for upgade since the 9 Aug 2016. I have been to Numerious mtn stores where all of them said they can not help me, because they do not have the Tab 3 as Samsung did not delivery the tabs to them . They also can not tell me when they will receive it.</p> <p>For me this is truly unacceptable, and FALSE ADVERTISING! It is misleading, and blatantly untrue statements when promoting this product.</p> <p>I have been telling all of my friends and people that I know that this deal is False advertising.</p> <p>I am also considering it to cancel my contract with MTN, and go to Voacom.</p> <p>Any feedback will be much appreciated.</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of MTN direct division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of MTN direct division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Good day,
Thank you for the reply.
Someone did contact me today 01/09/2016 to arrange delivery but had to speak to my husband. He has not received their call. Can someone please call me urgently and provide me with feedback.
Regards,
Jessica
Good day,
Thank you for the reply.
Someone did contact me today 01/09/2016 to arrange delivery but had to speak to my husband. He has not received their call. Can someone please call me urgently and provide me with feedback.
Regards,
Jessica
Still no Call after this agent promised me this deal!!!! As he said they have stock for me and took down the colours and eeverything.
SOOOOOO FED UP....
Still no Call after this agent promised me this deal!!!! As he said they have stock for me and took down the colours and eeverything.
SOOOOOO FED UP....