MTN SIES MAN!!!!

Forced to click 1, *****ED THE ACCOUNT FOR THE SECOND MONTH with R5000. We went into the K90 branch as the power was down in Alberton, complaint about the amount and Boksburg branch send the ***** complaint to H/O. While we were in the office two other people were also complaining regarding the same ***** on their accounts. I asked to cancel the contract and was advice to contact 083135, what a joke!!!! They don't answer the phones, not to cancel the contract or the ***** department. What is the use of having MTN offices if they can't help you, sales and no after sales. Never ever will I trust the MTN services again. I want my money back as I need to pay my accounts and not on your terms but on mine as you took the money *******ly out of my account. Customers also complaint that they waited 3 months to be reimbursed. Can anybody assist me.