MTN should really get another, more reliable delivery partner

I did a MTN online upgrade in the death throws of August and I was told that DSV is the designated courier. My heart sank because in 2019 it also took 2 odd weeks to deliver. When arranging for the delivery I had to tell the person SEVERAL times not on a Tuesday only to hear him suggest Tuesday as the delivery day. Eventually after another few times, I got the delivery date as yesterday.

Yesterday came and went, except for an SMS to tell me the driver is on his way to me at around 1PM - NADA!!!

Today I tried phoning the call center, requested a call back around 8AM, NADA!!!

I just got off a call with a lady. And guess what. I have to WAIT FOR ANOTHER F*CKING WEEK!!!

This service is TERRIBLE and I wish MTN can find a more reliable partner or have a selectable in-store collection option.