SS
Shafiek S
1 reviews | Active since Aug 2018
30 Jul 2019, 10:57
MTN Should Fall !!!
This should be a negative 10 rating (Super Bad, Crazy Poor Rating)
I have app**** for a New Line Contract Online for the Samsung A30, MTN Made For Me Extra Small at R279pm and received the approval and MTN will contact me to complete delivery.
This was on the 19/07/2019 (***)
Since then I have been given the run around and told that someone will contact me from *** (***)
Each day I send an email to customer service and to buymondo and each time I get the Auto Reply Mail.
What is going on here? When will I receive the contract/phone? I need this attended to ASAP!!!
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Replies (1)
MTN South Africa's replyOfficial
31 Jul 2019, 08:49Good day Shafiek
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the application was declined, you may contact the credit bureau for more information.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the application was declined, you may contact the credit bureau for more information.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Best regards,
MTN South Africa's reply31 Jul 2019, 08:49
Official
Good day Shafiek
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the application was declined, you may contact the credit bureau for more information.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly note that the application was declined, you may contact the credit bureau for more information.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Regards
Renall
Complaints Management Team
Best regards,