MTN Should Close their Doors!

As a MTN prepaid customer, not only am I dissatisfied with the network services, drop calls and no internet, which has been reported to MTN, and in typical MTN fashion they ignore the consumer and hope that the complaint will go away. <br> <br> If you use the Roaming services, the reactivation is always a major issues and problems experience.<br> <br> Now they send a new SIM and guess what, that service of following the swap process does not work.<br> <br> Don't bother sending emails, and calling, they could not give a **** to answer the call after 20 minutes of holding. or the call just get cut when you push 0 to go through to a consultant. I have sent emails with only one request for my mobile number.<br> <br> Even tweets are ignored by MTN.<br> <br> The complacency and lack of customer service is disgusting.<br> <br> I look forward to leaving the MTN network later this year. <br> <br> MTN position on customer care is to make it the customer's problem to resolve, in which nothing ever gets resolved