MTN should be investigated!!!

They are refusing to cancel my contract. I have sent multiple emails, I have called a thousand times, I am ALWAYS put on hold and ALWAYS told the system is offline. Every time I mention I want to cancel my contract then they either put the phone down in my ear or they tell me the system is offline. (Even when I ask to speak to management) How can the system be offline every time I want to speak to cancellations? Coincidence? No, I think ****! (Not to mention how many times I have lost airtime or data that I bought)

I am so frustrated, I have been struggling for almost a month. (I also tried cancelling my contract earlier this year, and got tired of the frustration.) My time is wasted every single time I try to contact them!

I have had enough!! MTN should be investigated.