MTN SHOCKING SERVICE
<p>Almost two months ago I sent my cell phone in for repairs, todate I am still without my phone. I have emailed MTN 7 times, and called many times, with no avail. I pay insurnace monthly and have ZERO service. I dont have a replacement cell or any feedback. SHOCKING!</p>
Good day Fiorella Riferzi Gama,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note, I called the repair centre and was advised that your handset is currently at Bedford centre as you did not accept the quote offered.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,Bronwyn
REQ:***
Best regards,
Good day Fiorella Riferzi Gama,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note, I called the repair centre and was advised that your handset is currently at Bedford centre as you did not accept the quote offered.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,Bronwyn
REQ:***
Best regards,