WK
Wesley K
1 reviews | Active since Jan 2014
09 Aug 2015, 07:18
Mtn shocking service
I put a claim through for stollen phone. I recieved an email with claim number 3 weeks ago and then can no longer get hold of anyone. When you try phone you just get cut off and get told technical difficulties. No response to emails. You can not get hold of anyone!!!!!! Shocking service!!!
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Replies (1)
MTN South Africa's replyOfficial
24 Aug 2015, 15:23Hello Weskuhn,
Thank you for your Post
We sincerely apologise for the delayed response and the inconvenience this may have caused.
As per our telephonic conversation, an investigation has been escalated to Insurance and you will be contacted back with feedback.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your Post
We sincerely apologise for the delayed response and the inconvenience this may have caused.
As per our telephonic conversation, an investigation has been escalated to Insurance and you will be contacted back with feedback.
Kind Regards
Itumeleng Rakoena
REQ:***
MTN South Africa's reply24 Aug 2015, 15:23
Official
Hello Weskuhn,
Thank you for your Post
We sincerely apologise for the delayed response and the inconvenience this may have caused.
As per our telephonic conversation, an investigation has been escalated to Insurance and you will be contacted back with feedback.
Kind Regards
Itumeleng Rakoena
REQ:***
Thank you for your Post
We sincerely apologise for the delayed response and the inconvenience this may have caused.
As per our telephonic conversation, an investigation has been escalated to Insurance and you will be contacted back with feedback.
Kind Regards
Itumeleng Rakoena
REQ:***