MTN shocking service

Shocking customer care service... after 4 weeks of network issues& numerous calls, emails, visits to the local store, and getting no response as to why my husband cannot receive/ make phone calls on whats up or normally, and yes he did have airtime & we have unlimited fibre providing our wifi - he then ported to Vodacom in desperation as my Vodacom is perfect. Guess what, 48 hours after porting his number we finally get a message to say that his number has been refreshed on the MTN network - ha ha ha.... he isnt even on their network anymore Total incompetence They do not even deserve one star, but the only way a review could be left