CB
Chelsey B
1 reviews | Active since Feb 2015
01 Feb 2015, 10:30
Mtn shocking service
A waiting line of 1 and a half hours is utterly unacceptable, the shop is really not that busy and yet no one is being helped. This is appalling service
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Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
17 Feb 2015, 12:14Hello Chels,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply17 Feb 2015, 12:14
Official
Hello Chels,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels.
Regards,
Ebbedene
REQ:***
Best regards,