CB
Colin B
1 reviews | Active since Aug 2014
02 Feb 2015, 08:38
MTN Shocking Service - 073 315 9710
I have never experience service from anyone else like I have with MTN. They are unwilling to assist nor do they make any sort of effort to assist. <br> Once you are locking into a contract there is no way of getting out of it or changing it, tough luck if your circumstances have changed LIVE WITH IT.<br> Amazing how their competitors \fall over"themselves to assist or make a plan"
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello unhappy puppy,
We must apologize for the delayed response and for any inconvenience caused. It is was not our intention to have dissatisfied you in any way.
We've had a look at your account dating back to the 3rd of January 2014 regarding the Blackberry device you wanted to return as an \Out of Box\" failure. We see that the device was booked in and was returned due to the device having scratches and being physically damaged. Our technical team follows strict guidelines that are in line with CPA and the returning of devices.
We must apologize for the delayed response and for any inconvenience caused. It is was not our intention to have dissatisfied you in any way.
We've had a look at your account dating back to the 3rd of January 2014 regarding the Blackberry device you wanted to return as an \Out of Box\" failure. We see that the device was booked in and was returned due to the device having scratches and being physically damaged. Our technical team follows strict guidelines that are in line with CPA and the returning of devices.
MTN South Africa's reply02 May 2023, 21:58
Official
Hello unhappy puppy,
We must apologize for the delayed response and for any inconvenience caused. It is was not our intention to have dissatisfied you in any way.
We've had a look at your account dating back to the 3rd of January 2014 regarding the Blackberry device you wanted to return as an \Out of Box\" failure. We see that the device was booked in and was returned due to the device having scratches and being physically damaged. Our technical team follows strict guidelines that are in line with CPA and the returning of devices.
We must apologize for the delayed response and for any inconvenience caused. It is was not our intention to have dissatisfied you in any way.
We've had a look at your account dating back to the 3rd of January 2014 regarding the Blackberry device you wanted to return as an \Out of Box\" failure. We see that the device was booked in and was returned due to the device having scratches and being physically damaged. Our technical team follows strict guidelines that are in line with CPA and the returning of devices.