JS
Jason S
1 reviews | Active since Jan 2015
28 Jan 2015, 09:08
MTN - Shocking Network Service - Still no response
Template submitted 4 times<br> <br> Tim<br> MTN Complaints Management Team: REQ:***<br> <br> Regards,<br> Ebbedene<br> REQ:***<br> <br> TWO REFERENCE NUMBERS ABOVE AND STILL NO FEEDBACK OR ACTION<br> <br> What is the point of having a Complaints Management Team when is does not live up to its purpose!!!<br> <br> <br>
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MTN South Africa's replyOfficial
10 Feb 2015, 13:52Hello disiza,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you have not provided the reference number received from the coverage helpdesk. Please contact the coverage helpdesk on *** to follow up on the query logged. We have also escalated this to the coverage helpdesk for investigation.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you have not provided the reference number received from the coverage helpdesk. Please contact the coverage helpdesk on *** to follow up on the query logged. We have also escalated this to the coverage helpdesk for investigation.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply10 Feb 2015, 13:52
Official
Hello disiza,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you have not provided the reference number received from the coverage helpdesk. Please contact the coverage helpdesk on *** to follow up on the query logged. We have also escalated this to the coverage helpdesk for investigation.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you have not provided the reference number received from the coverage helpdesk. Please contact the coverage helpdesk on *** to follow up on the query logged. We have also escalated this to the coverage helpdesk for investigation.
Thank you
Wenzile Masina
REQ:***