1 reviews | Active since Jun 2018
MTN shocking Customer Service
MTN service is appalling. I cancelled contracts in January of this year and continue to be billed on a monthly basis, even after reporting this on 3 separate occasions. I had the decency to message them privately via messanger on Monday, as I am having no success with their call center....and guess what I still have no reply!!!! After speaking to numerous people, I believe that I am not the only person experiencing this issue
Thank you for your post.
We sincerely apologise for the inconvenience experienced because of the late cancellation on two of your lines.
This matter is escalated to the relevant department correct the charges due by you.
We understand the frustration this has caused to you.
Warm regards,
Eunice
Complaints analyst.
Best regards,
Thank you for your post.
We sincerely apologise for the inconvenience experienced because of the late cancellation on two of your lines.
This matter is escalated to the relevant department correct the charges due by you.
We understand the frustration this has caused to you.
Warm regards,
Eunice
Complaints analyst.
Best regards,