1 reviews | Active since Apr 2022
MTN SHOCKING
MTN has now taken ZAR 878 of my money by *********-U-L-A-N-T-L-Y billing for September 2024 and October 2024 where the instruction and agreement was that:
· plus two seven seven three nine one three six zero zero four
· WILL TERMINATE on 31 August 2024
· Under MTN reference One – Four – Seven – Zero – Nine – Three – Six – Two – Three – One – One
I had to chase MTN AGAIN on telephone number plus two seven eight three one three five zero zero zero zero on 9 September 2024 and refer them to the clear instruction for MTN to have terminated the line on 31 August 2024. Again, MTN dishonestly ignored the instruction which was their OWN CHOSEN termination date of 31 August 2024. Keep in mind that I had to “serve” the month of August 2024 as “notice”. Paying another notice month for a data service which was never operational for more than one year. I was faced with 45 minutes of hostile lies and attacks on this telephone call on 9 September 2024 where MTN ignored their own recorded calls and the 31 August 2024 termination date.
They acknowledged, blatantly so and with conviction, that they ignored the termination date as they choose to do so on purpose. They do so on purpose to hold onto my cash statement buffers of ZAR 878. Now they have engineered a 9 September 2024 cancellation on
· Reference one four eight two seven seven five five four five one three
· While billing for the entire September 2024 and October 2024
· On invoice number I six zero zero zero zero zero one nine seven three two nine eight five three
· To crystallize the T-H-E-F-T of my ZAR 878
This is the systemic dishonest MTN who are in clear breach of the license conditions they hold from ICASA.
They laugh at me.
They laugh at Hellopeter.
They laugh at all South Africans.
They remove ZAR 878 worth of food from my table.
They place me under distress and ruin my wellbeing.
MTN are ruining lives.
I continue to demand
· The immediate return of my full ZAR 878 in upfront payments and
· compensation for a year of MTN’s failure to provide access to my 200GB data allowance
