TN
Thandeka N
1 reviews | Active since Nov 2018
08 Nov 2018, 08:53
Mtn ****y services
**** MTN let me start there!!!
I call almost every day for the same query not even a manager was able to assist ME. I'm not able to sent smses It took me more than ten agents I even spoke with a manager they could not help I went to the branch in orange farm eyethu mall but still no assistance What sick service is that? What make it worse I get charge to call MTN center What the **** is that?!! If they dont drop my calls they give false information. If my query is not resolved by end of today Please cancel all my contract with this ****y company that is full of incompetency.
Tell Godfrey Mota to call me
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MTN South Africa's replyOfficial
09 Nov 2018, 10:21 Good day Thandeka
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards,
Jessica John
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards,
Jessica John
Complaints Management Team
Best regards,
MTN South Africa's reply09 Nov 2018, 10:21
Official
Good day Thandeka
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards,
Jessica John
Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate the matter and provide feedback as soon as possible.
Warm regards,
Jessica John
Complaints Management Team
Best regards,