1 reviews | Active since Oct 2018
Dear MTN. It is impossible to get service form your call center, and they are incapable of helping. I have lost track how many months it is that I am struggling to get a correct statement and invoice from you, and when a query or complaint is **** NOTHING IS BEING DONE!!! I am sick and tired of hearing to call other places when 1, i can not call because my fone keeps getting suspended for not paying my account (witch I WILL NOT PAY for an incorrect invoice) to call the other numbers they give me. 2. I'm stuck with a fone and router that does not work. I would absolutely love to cancel my 2 contracts that I have with MTN but I can not seeing that i have to pay for a cancellation and bad service!!!! Every month I have to call countless times to have my invoices and statements email to me, and then they are incorrect, then i have to call again countless times to have it corrected (that does not happen) ending up that I do not pay my account for its not correct (and BTW PAYING FOR AN INCORRECT INVOICE MEANS THAT YOU ACCEPT THE INVOICE AS IS WITCH I DO NOT) and my fone gets suspended. So please MTN GET YOU **** TOGETHER AND DO YOUR JOB!!! And in addition to all the lovely problems I'm having with your company I really would like to cancel my service with you and will even give you back every device and sim card. THANK YOU FOR ****TY SERVICE Carla vd Merwe
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
Best regards,
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