TM
Thembelihle M
1 reviews | Active since Oct 2018
29 Oct 2018, 12:54
MTN settlement query!
MTN handed me over to Norton Lambrianos due to outstanding payment,I then settled the account about a month ago and I even got a settlement letter,but whenever I call MTN I'm still not cleared and I'm owing but Norton Lambrianos says I'm cleared,this is really tarnishing my name and it's really starting to annoy me i just want everything sorted so that I can just get my number back so that I can have on prepaid and this ****** contract cancelled !
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MTN South Africa's replyOfficial
29 Oct 2018, 13:53Good day Thembelihle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your complaint has been forwarded through to our legakl department for assistance. You will be contacted within 48 hours.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply29 Oct 2018, 13:53
Official
Good day Thembelihle,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that your complaint has been forwarded through to our legakl department for assistance. You will be contacted within 48 hours.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,