MTN SET ME FREE PLEASE. LET ME GO TO THOSE WHO NEED ME!

I dont know what to do with MTN anymore.... Finally my MTN Sim was activated after a lot of calls, days and holds. PS: Even after activation, i have not received my contract packages.

I desperately need a phone so i App**** for an early upgrade and it was declined. ( i am due in January ) They suggested i do an add sim. I app**** for that add sim at Campus Square branch on Wednesday 31/10/18 and there was no feed back. I called them several times and they will promise to call me back and they never did. 3 Nov i went to MTN Cresta the guy Sbonelo was so helpful we submitted another add sim and it was declined because i am blacklisted by MTN. I dont owe MTN anything. My account is up-to-date its even 4 months ahead. My buying power is sitting @ R1600 ..Why i am still blacklisted i dont know.

I cant even get a phone from any other service providers because MTN blacklisted me. Vodacom and Telkom is willing to give me a phone if i get a letter from MTN stating that i don't owe them.

I called MTN to this regard of a letter and they said they dont do that. MTN all i want is for you to clear my name since you blacklisted me and blocked me from getting a phone from any service providers including yourself. I desperately need a phone for work and school and this is massively inconveniencing me. Now i am here again for the 4th time writing and complaining about MTN and as usual, business will respond without a solution. MTN will promise to call you and they wont.

I am just regretting being an MTN contract customer really....set me free please if you cant help me, VODACOM & TELKOM are waiting and wiilling to help me.

Very ****ed off and frustrated. Letty A ********** ********** **********