YS
Yashoda S
1 reviews | Active since Oct 2015
24 Oct 2015, 12:52
MTN services never available
I have lodged a complaint on the 6 October 2015, regarding my issue. Mtn has on<br> sent a reply stating action will be done. However it is over two weeks and no one from mtn has called or emailed me with a solution to my grievance. My data is finished once again and I am unable to purchase data. This is utterly frustrating and costly as my airtime also \ disappears ". <br> """
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MTN South Africa's replyOfficial
26 Oct 2015, 19:10Hello zany03,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The current airtime balance that you have is the Contract Inclusive Rand value and that airtime cannot be used to buy data bundles. To be able to load data bundles you will have to buy and load your own airtime.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The current airtime balance that you have is the Contract Inclusive Rand value and that airtime cannot be used to buy data bundles. To be able to load data bundles you will have to buy and load your own airtime.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply26 Oct 2015, 19:10
Official
Hello zany03,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The current airtime balance that you have is the Contract Inclusive Rand value and that airtime cannot be used to buy data bundles. To be able to load data bundles you will have to buy and load your own airtime.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The current airtime balance that you have is the Contract Inclusive Rand value and that airtime cannot be used to buy data bundles. To be able to load data bundles you will have to buy and load your own airtime.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,