Mtn services are non-existent

I dont even want to give 1 star! Worst service ever! I plan my day and finally get off to go to the mtn store IN BAYWEST Port Elizabeth, and they are closed!!!!!!!! For prayer and there are othe culturesthat work there that are not part of it that couldof assisted for the 10000 time!!!!! Then asked them to phone me back, and they said they cant cos the lady that is assisting me(3rd one) with a black friday upgrade isn't there!!! This is sooooo pathetic! BE VERY CAREFUL AND THINK 2CE WHEN TAKING OUT A CONTACT WITH MTN!! you might regret it in the long run!!!!!!! And when your contract is finished and no longer want it, they even charge you a cancelation fee... i told them im not canceling, my contact is finished. I just don't want to renew it. They told me i still have to pay that fee!!! No matter what! This cost me renewing it, and its been a week of endless promises and problems. Its not even for a device or anything. Just a dat upgrade on my existing contact!!!! Now they are charging me FULL PRICE FOR MINIMAL DATA. because my contract is now finished and has reverted to the old details from 2 years ago. I will NOT PAY THIS. As this is the *********** service of Mtn's fault and poor service!