Mtn services are disgusting to say the least.

It's so funny how I go to the store call the call center with no help. But yet you have a platform that is updated every 2nd hour.

My mother has an account with you naband her information was given to a third party that was able to give out a contract using her details. Someone took a iPhone 12 pro max using my mother's details and authorized the transaction and contract of this new phone. Then I ask myself what happened to the poppie act that is supposed to be protecting her information. She is then told by Mtn to do her own investigation and that she is still liable to pay the contract. This contract was approved and delivered in KZN and we are in Gauteng now tell me when and how did she sign for this phone. This matter is getting out of hand and she has had stress because of this matter. She was given a refence number and no one ever called her back to find or give her feedback. Im disgusting for the treatment she's been greeting from you and she's been a loyal client for more than 10 years. This has been going on for the past 3 months, initially this contract was taken for my sister and she's been using it since and now she can't get access to her sms's and school work that is registered to her number at UJ and thus has fallen behind with her school work. It has affected us as the whole family now. I have to run around doctors taking my mom because of the stress that has been caused by this matter