PG
Pieter G

1 reviews | Active since Sept 2013

26 Jun 2020, 11:24

MTN Services

When taking out a new cellphone contract certain aspects are not disclosed. In my case, I specifically opted for a handset that has a dual SIM function due to rural the area I work in. Cellular reception varies between the various service providers where there are tines that one will not be available and I wanted the option to switch to a different provider in such circumstances. However, MTN disables this function on contract phones and this is the part that is not disclosed during contract selection or application.

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Replies (1)
PG
Pieter G's update30 Jun 2020, 19:35
Reviewer Update
Good day,
I'm definitely not having a good first experience with MTN.
Yesterday my bank account was debited and this evening again with the same amount. This is **********.
This now after the non disclosure of the dual sim handset.
Then the support service numbers provided are all automated which does not allow a person to get in touch with someone in a authority position to address your complaints.
Totally rediculous!